Been doing some reminiscing of sorts in preparations for the 5th anniversary or the COVID supplement and the long pause of “mutual” obligations. I was NOT in a good place back then, but I was getting the covid supplement after my hours got dramatically cut after disability respites and day programs closed down and we got cut to minimum contracted hours wherever they could place us in residential settings. I was then still getting it when I did eventually lose my job, and was looking at my bank statements shocked to see my total Newstart payment (single) including rent assistance was only $90 less than my (partner) DSP and rent assistance now – $970 vs $1061.60.
We’re getting the “boost” of, I’m told, 0.4% thanks to low inflation from March $20, which’ll take it to around $1065, give or take. Thanks Labor!
The best part of getting DSP was the removal of mutual obligations. It left me free to participate in therapy, do my little advocacy stuff, help family and friends, and just exist peacefully as possible. I’ve actually been doing a small amount of paid work in the past year, mostly online, but also exam supervision and before that election work. Stuff I can do when I have the energy and mental capacity and things that take my interest. I’ve had people approach me about applying for (social) media work with more hours, and I’m not up for that yet consistently but yeah, I’m starting to see more how that could work for me, and for them, and the knowledge that I might actually be a useful engine is nice. It’s also great to know that I do have the DSP to back me up, even if I am working, if I need to step back there’s that.
Being on DSP and my own timetable means I can also torture myself by watching Senate estimates, such as the session last week with DEWR Secretary Natalie James and Minister Murray Watt.
Don’t know Ms James? Well there’s a helpful puff piece in The Mandarin today (out of paywall), hoping top humanise her after the session.
The government has not investigated the deaths of those who had their payments unlawfully cancelled, nor have they been instructed to do so either. It's time to end "mutual" obligations once and for all. 🧵 pic.twitter.com/96r1TMZH53
— Antipoverty Centre (@antipovertycent) March 2, 2025
Yesterday during senate estimates the government admitted they think their welfare compliance system may not be operating lawfully. Watch 👇🏻 pic.twitter.com/ilgY3A3DAP
— Antipoverty Centre (@antipovertycent) February 26, 2025
What I got from the session was that the department is not confident that people aren’t being suspended due to errors with their system. What they have done is stopped cancellations at this point, more due to the recent discovery that their guidelines say they’re not meant to cut off anyone who doesn’t have any money saved (which is basically everyone) – but that doesn’t mean they can’t just keep suspending people, which is effectively the same since you have no money if you’re not getting your welfare payment.
So the department doesn’t know if they’re cutting people off incorrectly (let alone illegally) and they seem to be happy to continue with enforcing mutual obligations. They’re happy with how it’s going, and seem more concerned about “provider viability” than whether people are being left without any money to feed and house themselves, about whether they’re putting people in danger of suicide or other misadventure.
They also don’t know how the 10, mostly Indigenous, people who died after being cut off due to a “bug” did die. And when pressed they stated that since the families didn’t contact Services Australia to inform them of a suicide or other cause of death they don’t know and haven’t investigated.
And that’s just those ten. We know others who are still owed money from being cut off incorrectly or illegally who haven’t received repayment, so there’s likely more out there who aren’t doing so well.
It’s a mess. And that’s without even getting to the well known issues people have with their providers cutting them off because they weren’t marked present for a meeting, or demanding people complete phone meetings in a cyclone when mutual obligations have been stopped in preparation for a disaster.
(I’m also concerned for the staff who are presumably at home preparing themselves and being made to make unnecessary phone calls to people)
I haven’t heard if the pause has even gone through to people on the Workforce Australia app or by SMS, but wouldn’t be surprised if people are notified after the fact like during the rolling pause at the start of the year.
So yeah, a sorta apology (“I absolutely and unreservedly apologise on behalf of the department that we cannot have full confidence in this system delivering what it’s intended to deliver”) for a known error but keeping the system that is still possibly illegally cutting people off their tiny subsistence payments while you get it looked into isn’t going to cut it anymore. You can’t just say sorry for a known error that’s killed people, and have related errors still under investigations and needing to be paid back (let alone compensated) and still say you trust in the system and are happy to have it doing this because you aren’t turning your mind to it.
Suspend mutual obligations now, while you get your house in order. But why would you when nothing but promotions and excuses came from Robodebt.
And that’s before we actually talk about how much harm, rather than the expected help, is caused by “providers”.
(Preferably get rid of them altogether and create a voluntary, effective, public job-getting support service that people actually WANT to engage with)
But my updated GTA has downloaded and I’m gonna go cause some chaos.