Category: welfare

All apologies, no action – Mutual Obligations must go NOW

Been doing some reminiscing of sorts in preparations for the 5th anniversary or the COVID supplement and the long pause of “mutual” obligations. I was NOT in a good place back then, but I was getting the covid supplement after my hours got dramatically cut after disability respites and day programs closed down and we got cut to minimum contracted hours wherever they could place us in residential settings. I was then still getting it when I did eventually lose my job, and was looking at my bank statements shocked to see my total Newstart payment (single) including rent assistance was only $90 less than my (partner) DSP and rent assistance now – $970 vs $1061.60.

We’re getting the “boost” of, I’m told, 0.4% thanks to low inflation from March $20, which’ll take it to around $1065, give or take. Thanks Labor!

The best part of getting DSP was the removal of mutual obligations. It left me free to participate in therapy, do my little advocacy stuff, help family and friends, and just exist peacefully as possible. I’ve actually been doing a small amount of paid work in the past year, mostly online, but also exam supervision and before that election work. Stuff I can do when I have the energy and mental capacity and things that take my interest. I’ve had people approach me about applying for (social) media work with more hours, and I’m not up for that yet consistently but yeah, I’m starting to see more how that could work for me, and for them, and the knowledge that I might actually be a useful engine is nice. It’s also great to know that I do have the DSP to back me up, even if I am working, if I need to step back there’s that.

Being on DSP and my own timetable means I can also torture myself by watching Senate estimates, such as the session last week with DEWR Secretary Natalie James and Minister Murray Watt.

Don’t know Ms James? Well there’s a helpful puff piece in The Mandarin today (out of paywall), hoping top humanise her after the session.

What I got from the session was that the department is not confident that people aren’t being suspended due to errors with their system. What they have done is stopped cancellations at this point, more due to the recent discovery that their guidelines say they’re not meant to cut off anyone who doesn’t have any money saved (which is basically everyone) – but that doesn’t mean they can’t just keep suspending people, which is effectively the same since you have no money if you’re not getting your welfare payment.

So the department doesn’t know if they’re cutting people off incorrectly (let alone illegally) and they seem to be happy to continue with enforcing mutual obligations. They’re happy with how it’s going, and seem more concerned about “provider viability” than whether people are being left without any money to feed and house themselves, about whether they’re putting people in danger of suicide or other misadventure.

They also don’t know how the 10, mostly Indigenous, people who died after being cut off due to a “bug” did die. And when pressed they stated that since the families didn’t contact Services Australia to inform them of a suicide or other cause of death they don’t know and haven’t investigated.

And that’s just those ten. We know others who are still owed money from being cut off incorrectly or illegally who haven’t received repayment, so there’s likely more out there who aren’t doing so well.

It’s a mess. And that’s without even getting to the well known issues people have with their providers cutting them off because they weren’t marked present for a meeting, or demanding people complete phone meetings in a cyclone when mutual obligations have been stopped in preparation for a disaster.

A screenshot from an email by 'Help' a Disability Employment Service owned by IntoWork says the following: "As you may be aware, Cyclone Alfred has intensified to a Category 2 system and is expected to make landfall between Brisbane, the Gold Coast, and the Sunshine Coast later this week. As the safety of our staff, customers, clients, and participants is our top priority all Help Employment offices will be closed on Thursday, 6 March, and Friday, 7 March. What does this mean for you? Employment Services: Our offices will be closed, but telephone appointments will continue as normal. Face-to-Face Appointments: Any scheduled in-person appointments will be rescheduled or changed to phone appointments. Your consultant will be in touch with further details. Please follow local emergency services' advice and stay safe during this time."

(I’m also concerned for the staff who are presumably at home preparing themselves and being made to make unnecessary phone calls to people)

I haven’t heard if the pause has even gone through to people on the Workforce Australia app or by SMS, but wouldn’t be surprised if people are notified after the fact like during the rolling pause at the start of the year.

So yeah, a sorta apology (“I absolutely and unreservedly apologise on behalf of the department that we cannot have full confidence in this system delivering what it’s intended to deliver”) for a known error but keeping the system that is still possibly illegally cutting people off their tiny subsistence payments while you get it looked into isn’t going to cut it anymore. You can’t just say sorry for a known error that’s killed people, and have related errors still under investigations and needing to be paid back (let alone compensated) and still say you trust in the system and are happy to have it doing this because you aren’t turning your mind to it.

Suspend mutual obligations now, while you get your house in order. But why would you when nothing but promotions and excuses came from Robodebt.

And that’s before we actually talk about how much harm, rather than the expected help, is caused by “providers”.

(Preferably get rid of them altogether and create a voluntary, effective, public job-getting support service that people actually WANT to engage with)

But my updated GTA has downloaded and I’m gonna go cause some chaos.

picture of someone in a hello kitty costume drinking bubble tea in front of a burning house.

Why we get upset with little lines like “They have aggressively increased pensions and benefits”

Aside from it not being true? Or that it was in an article lamenting that Labor and Albanese weren’t getting enough credit for helping people and the economy?

I think it’s that most Labor supporters seems to be okay with Labor’s record this term on welfare. After insisting in opposition that welfare payments weren’t enough, and that they should indeed be above the poverty line. And that the basic doubling of Job Seeker when the initial Covid lockdowns were on was a good thing actually, Labor in government has been a lot different in practice.

When they stopped the Covid supplement, the LNP gave JobSeekers a $50 a fortnight base rate raise. Labor came in and after being advised by their own Economic Inclusion Committee that it needed to be raised to (?)90% of the pension rate, they gave a $40 a fortnight raise. Which, in case you missed it, nowhere near that. As of today, the base rate of Job Seeker is $693.10 a fortnight, less than $350 a week if you prefer to look at it that way.

But people also got a “boost” (hate that term) to their rent assistance, didn’t they? Well, there were two “boosts” outside the usual CPI indexation. When Labor came in, a single person with no dependents could get $145.80 a fortnight rent assistance if living alone and paying $324.60+ rent. Right now, if you pay more than $430.60 a fortnight rent, you’ll get $211.20 a fortnight rent assistance. It’ll index again March 20, right around when we’re expecting an early budget ahead of the election, possible to about $215 if it goes up about 2%, based on an annual 4% inflation rate (which it’ll be less since, you know, Labor fixed overall inflation). With those two boosts, it’s gone up $70/fn or $35 a week in 3 years. If you’re rent’s gone up less than $35/week over the last 3 years that’s great, but very much an outlier.

So yeah, not sure what’s “aggressive” about those lil increases. Pensions – aged, disability, carer’s, single parent – have only had regular indexation, no little $20 sweeteners, I guess because they weren’t so horrific. But they’re still below the poverty line (running with $88/day Henderson poverty line unless we ever get an updated measure, another thing Labor talked to the talk on in opposition and the economic inclusion committee was ignored on), and “allowing” aged pensioners and carers to work more before losing payments is nice for those who can, and can work consistently, but many are on those payments because, due to age, disability,  or caring responsibility, paid work isn’t going to be the best way for them to meet their needs for food, healthcare and shelter, which of course all cost more with a disability.

So, we get upset when people who supposedly want Labor to raise welfare recipients out of poverty say that Labor have a good record on it and they’ve done great / done their best. When the numbers don’t say that. The numbers have 10,000 more homeless a month, 50,000+ households on energy hardship plans since they took power (I know! even with the energy rebates that kept inflation down and thus the increases to welfare indexation!) and  1500 homeless people dying prematurely each year.

So, help me understand what you mean by aggressive, mmkay?

In a document provided to a senate inquiry into the cost of living, Origin provided the following figures showing a 69 per cent increase in customers on a hardship plan over the past two years.8 FY22 FY23 Increase FY24 Increase Customers on a hardship plan 58,000 71,000 22% 98,000 38% The number of people in hardship was also higher than pre-COVID figures. In its FY24 annual report, AGL published figures showing there were 27,741 customers on a hardship program, a 45 per cent increase on the previous year. Total average debt for all customers (including those who are not on a hardship program) increased by 7 per cent.9

Poverty and Vulnerability

Poverty makes people vulnerable to exploitation. Whether that’s remaining in an abusive personal relationship because you can’t afford to live anywhere else, or you take on unsafe or underpaid work, it’s anything that means you have to give up safety or your values to just survive.

This week, it looks like some of the racist / antisemitic / anti-Islamic attacks and graffiti in the Sydney area may have been carried out by people paid to do so. Kinda like the attack on Burgertory, tho what came of that?

So, let’s say some of the people are doing these divisive things because they’re been paid. They always say that everyone has a price, it just differs depending on the emphasis you place on different areas of your life and how desperate you are to go against your beliefs, or the law, to survive another week. To pay off a debt, to fix that car, to escape the other unsafe part of your life.

If they were social housing tenants, they’re likely on welfare, which is well below the poverty line. They’re guaranteed to be struggling in a country where double income families are struggling. So, whether it’s shoplifting dinner, selling some powertools that fell off the back of a tradie’s ute, or seeing an ad that promises thousands for an act of vandalism that you may or may not be caught for, you’re vulnerable, whether you’re actually racist or not.

Another reason I say social cohesion is something we have to support people to attain, rather than penalise those who are not toeing the line of the day. A fed and housed community is a happy one. That’s where you get your social cohesion, not by leaving people vulnerable to radical acts to put food on the table for their kids.

Albanese and co need to see this, and support people. Support them financially. Support them with housing. Support them to be able to work in non-exploitative jobs. To associate with who they want to because they can afford to choose that.

and yes, it was a Nazi salute.

Nazi salute meme

Food banks are broken, just like the rest of system they are in

So, I’ve been sharing this article “Shopping at Australian food charities can be more expensive than supermarkets. What’s gone wrong?” because I’m the foodbank user quoted and because the whole system is broken when charities on the ground are struggling to afford to buy food from mega charities to continue their essential work on the ground.

Regulars here know the story – I shop around foodbanks and Aldi and occasionally the majors since I have all three in my major town centre, in order to get the best value for myself and my little family that looks different each time I take stock. I haven’t gotten back to doing that this year – the food charities are reopening this week after Xmas shutdown, and I don’t have access to a car all the time since one is off the road at the moment. So I’m shopping at Aldi (or my partner is) and we’re getting our meal boxes and I’m sure it’s better for my waistline to not be able to get more food for less, but ugh I’m bored lol. Also, my stepson’s summer job just ended so he’s eating more at home and earning less until the Centrelink systems are reliable enough to reapply for jobseeker or he can find another casual job around the place.

Foodbank branches in NSW and Victoria operate under different rules: in NSW, charities who buy from Foodbank can charge their customers, while in Victoria charities must give the food away. The money Foodbank charges charities covers its handling fees – the cost of sourcing and redistributing the food. A Victorian-based charity worker, who did not want to be named, said that Foodbank had raised its prices to the point where the charity she works at was struggling to stay open. Screenshots taken last month from Foodbank’s online pantry, seen by Guardian Australia, show some items were significantly more expensive compared with major supermarkets. Composite image of dishwashing liquid prices on websites View image in fullscreen Some products are cheaper at major supermarkets, in this case dishwashing liquid at Woolworths. Composite: Woolworths website/Foodbank website Charities could buy dry dog food from Foodbank for $2.08 per 100g, compared with $0.23 per 100g at Coles. Dishwashing liquid was $1.15 for 495ml at Foodbank while shoppers could buy a litre for under $1.50 at all three majors. The charity worker says Foodbank prices have spiked in the last two years. In 2022, she says a dozen 450g cans of tinned ham cost $3.02 but last month was $64.30. In 2022, a dozen 400g Christmas puddings cost $5.40 but was now $43.80.

I knew that charities on the ground were facing increased costs for their purchases from Foodbank, but I didn’t realise it had gone up so much.

But I don’t see the answer as giving more money to Foodbank itself. They have corporate and individual donors, they have government funding, volunteer labour and other in-kind support, and yet they still have to charge more to the charities on the ground to receive the food and other items.

She stresses Foodbank provides a vital service, that they do good work and are underfunded. But the system is broken, she says. “The point is, they should be well funded so they don’t have to sell food, right? And we should be well funded so we don’t have to sell food.” The federal assistant minister for charities, Andrew Leigh, says “Labor strongly supports the value of food relief”. “Over the past 12 months, we have announced nearly $20m in additional funding for emergency and food relief charities,” Leigh said in a statement.

I also find myself even more cranky at the local charities that on-sell the items with significant markups (to just under full major supermarket prices) to fund their other work. Whether that’s to fund their free food hampers to those even more in need than the regular foodbank shopper, to pay their rent of warehouses, or to go into their missionary coffers (yes it happens), if there’s such a shortage of food coming into Foodbank warehouses as donations or being purchased it shouldn’t be marked up. Selling it on at your cost when it’s an essential item should be expected. (I’ll pay a markup on my short-dated Lindt though, happy to help when I’m able).

I’ll come back to it again – people need enough money to survive. They need to be able to afford to buy the food and other essential items they need to survive. Welfare rates need to be above the poverty line. People need to be able to afford to buy groceries and afford healthcare. There’s a lot that candidates can take into the election this year, and I want to see more of them promising to do the easy thing to lift millions out of poverty – Raising the rate of all welfare payments above the poverty line. That will cut demand greatly for emergency hampers that charities hand out each week. That will enable people to be able to directly support their own families and friends in need.

There is a place for emergency help – but having large corporate charity machines is not lessening the need for it.

 

Xmas Shutdown – Much needed time off for Volunteers, but here’s how long til the Food Banks reopen

Second last morning for my regular food bank this morning. After Wednesday 11/12 they reopen on January 6. Knowing them, they’ll be delivering emergency hampers this whole time. Emergency hampers not funded by the government, but from funds they’re raised through the year from community members and local businesses.

They’re frantically prepping for their Xmas party Sunday. They have gifts for 2000 kids and hundreds of hampers. They’re even doing gift cards for teens, getting donations for them from local businesses.

palates of standard $25 foodbank hampers

Another local foodbank closes Wed 18th at lunchtime, reopens January 13. Another weekly one does their last $15 hampers on the 19th and then comes back Jan 16.

last year's foodbank christmas hamper

Obviously, all these volunteers well and truly deserve a break, and school holidays and Christmas means less people available to help out. A few more just generally close for school holidays (so not back until February). So then, people are left to their own devices, a time when schools are closed, work schedules are thrown out (sometimes way more work sometimes way less), Centrelink reporting is earlier and people either get paid earlier with the public holidays or they miss the early reporting date and have to stretch til the payment comes through.

We also all know the chaos of holiday grocery shopping, even on more generous budgets.

So, on this day where Youth Payment indexation has been advertised – up to $24.30 extra a fortnight from Jan 1 – and organisations are asking the government to raise the rate of welfare payments, let’s aim for better and ask for ALL payments to be raised above the poverty line – at last $88 a day if we go with the Henderson Poverty Line. People need money to survive, they can’t actually access safety nets like food banks all year around, give them the dignity of choosing and buying their own food – for Christmas and for every day.